Contact Us
Last updated: May 21, 2026
We welcome questions, feedback, corrections, and partnership enquiries from our readers. Below are the best ways to reach the editorial team at Spinsy Casino Australia.
General Enquiries
For most enquiries — including feedback on our reviews, suggestions for new content, or general questions about online casinos in Australia — please email:
We aim to respond to all enquiries within 2 business days. Please include as much detail as possible to help us answer your question quickly.
What You Can Contact Us About
- Editorial feedback or corrections — spotted an error or outdated information? Let us know which page and what should change.
- Content suggestions — topics you'd like us to cover, casinos you'd like reviewed, guides you'd find useful.
- Partnership and media enquiries — affiliate proposals, press releases, podcast appearances, expert quotes.
- Privacy and data requests — see our Privacy Policy for your rights under the Australian Privacy Act 1988.
- Responsible gambling concerns — see our Responsible Gambling page for support resources, including Gambling Help Online (1800 858 858).
What We Cannot Help With
We are an independent editorial site — not the Spinsy Casino operator itself. We cannot help with:
- Account access, password resets, or login issues on the casino platform
- Bonus disputes, withdrawal delays, or KYC verification at the casino
- Deposit problems or missing funds
- Any other operational matter involving real money
For these issues, please contact the Spinsy Casino support team directly via their live chat or support email, which you'll find inside your account dashboard at the casino platform.
Response Times
- General editorial enquiries: within 2 business days
- Privacy requests under the Privacy Act 1988: within 30 days (typically much faster)
- Partnership and media enquiries: within 5 business days
Send Us a Message
Note: this form opens your default email client. For a direct email, write to [email protected].
Postal Address
For postal correspondence (formal complaints, legal notices), please first email us at [email protected] and we will provide the appropriate mailing address.
Press & Media
Journalists and bloggers seeking expert commentary on the Australian online gambling sector are welcome to reach out. Please use a subject line starting with "MEDIA:" and include your publication, deadline, and the specific angle you're working on.